Privacy Policy

ROUTE 66 SOLAR

PRIVACY POLICY

Effective Date: 2019 | Last Updated: March 1, 2026

This Privacy Policy ("Policy") describes how Route 66 Solar, LLC ("Route 66 Solar," "we," "us," or "our") collects, uses, shares, and protects information obtained from individuals ("you" or "User") who visit our website located at [www.route66solar.com] (the "Site"), submit inquiries, request quotes, or otherwise interact with our services.

BY USING OUR SITE OR SUBMITTING ANY INFORMATION TO US, YOU EXPRESSLY CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS POLICY, INCLUDING YOUR EXPRESS WRITTEN CONSENT TO RECEIVE CALLS, TEXTS, AND EMAILS FROM ROUTE 66 SOLAR AS SET FORTH HEREIN.

1. INFORMATION WE COLLECT

1.1 Information You Provide Directly

When you fill out a contact form, request a free quote, schedule a consultation, or otherwise submit information through our Site, we may collect:

• Full name• Home or business address• Email address• Phone number (mobile, home, and/or business)• Utility provider and average monthly electricity bill• Property ownership status• Roof type and condition• Any other information you voluntarily provide

1.2 Information Collected Automatically

When you visit our Site, we and our third-party service providers may automatically collect:

• IP address and approximate geographic location• Browser type and operating system• Pages viewed, time spent on pages, and referring URLs• Device identifiers and advertising identifiers• Cookie data and similar tracking technologies (see Section 7)

1.3 Information from Third Parties

We may receive information about you from third-party lead generation partners, marketing affiliates, data brokers, social media platforms, and other sources, which we may combine with information we have already collected about you.

2. EXPRESS CONSENT TO CONTACT — CALLS, TEXTS, AND EMAILS

BY SUBMITTING YOUR CONTACT INFORMATION ON OUR SITE, YOU PROVIDE YOUR PRIOR EXPRESS WRITTEN CONSENT — AS THAT TERM IS DEFINED UNDER THE TELEPHONE CONSUMER PROTECTION ACT (TCPA), 47 U.S.C. § 227, AND THE CAN-SPAM ACT — TO ROUTE 66 SOLAR AND ITS AUTHORIZED REPRESENTATIVES, AFFILIATES, PARTNERS, AND SERVICE PROVIDERS TO CONTACT YOU USING THE INFORMATION YOU HAVE PROVIDED, INCLUDING:

2.1 Telephone Calls

• Calls to your mobile, home, or business telephone number, including calls made using an automatic telephone dialing system (ATDS) or artificial or prerecorded voice messages, for marketing, sales, scheduling, follow-up, and informational purposes.• You understand that consent to receive autodialed or prerecorded calls is not a condition of purchasing any goods or services from Route 66 Solar.

2.2 Text Messages (SMS/MMS)

• Text messages, including SMS and MMS messages, sent to your mobile telephone number using automated technology, for purposes including but not limited to: appointment reminders, promotional offers, solar energy savings information, follow-up on submitted inquiries, and customer service communications.• Message and data rates may apply. Message frequency varies. Reply STOP at any time to opt out of text messages. Reply HELP for assistance. For more information, contact us at [info@route66solar.com].

2.3 Email Communications

• Commercial and promotional emails to the email address you provided, including information about solar products and services, special offers, financing options, company news, and educational content.• Each commercial email will contain an unsubscribe link. You may opt out of promotional emails at any time by clicking "Unsubscribe" in any email or by contacting us directly.

Opting out of one communication channel (e.g., texts) does not automatically opt you out of other channels (e.g., email or calls). You must separately opt out of each channel if you wish to stop receiving those communications.

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• To respond to your inquiry, provide quotes, and deliver our solar energy products and services• To contact you via phone, text, and email as described in Section 2• To schedule consultations, site assessments, and installations• To process transactions and send related information, including purchase confirmations and invoices• To send you marketing and promotional communications (subject to your opt-out rights)• To improve our Site, products, and services• To conduct analytics and research• To comply with legal obligations and enforce our agreements• To detect and prevent fraud and protect the security of our Site and services• To share with financing partners, installation subcontractors, and utility companies as needed to fulfill your order

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information for monetary compensation. However, we may share your information as follows:

4.1 Service Providers and Partners

We may share your information with trusted third-party vendors and partners who assist us in operating our business, including installation contractors, financing partners, marketing agencies, CRM platforms, call centers, and IT service providers. These parties are contractually obligated to use your information only as directed by us.

4.2 Affiliated Entities

We may share your information with our corporate affiliates and subsidiaries for purposes consistent with this Policy.

4.3 Legal Requirements

We may disclose your information if required by law, court order, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

4.4 Business Transfers

In the event of a merger, acquisition, sale of assets, or similar business transaction, your information may be transferred as part of that transaction, subject to standard confidentiality agreements.

5. DO NOT CALL AND OPT-OUT RIGHTS

You have the right to opt out of marketing communications at any time:

• Calls: Call us at 217-652-6533 to be added to our internal Do Not Call list. We will honor your request within 30 days.• Texts: Reply STOP to any text message from us.• Emails: Click "Unsubscribe" in any promotional email or email us at [info@route66solar.com].

Please note that even if you opt out of marketing communications, we may still contact you for transactional or account-related purposes (e.g., appointment confirmations, service updates, billing).

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we will delete or anonymize it in accordance with our data retention schedule.

7. COOKIES AND TRACKING TECHNOLOGIES

Our Site uses cookies, web beacons, pixel tags, and similar technologies to enhance your experience, analyze site traffic, and support marketing activities. You can control cookie settings through your browser; however, disabling cookies may affect Site functionality.

We may use the following types of cookies:

• Essential Cookies: Required for the Site to function• Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics)• Marketing Cookies: Enable us to deliver relevant advertising and track campaign effectiveness

8. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. CHILDREN'S PRIVACY

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information.

10. SECURITY

We implement commercially reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect, use, share, or sell• The right to delete your personal information (subject to certain exceptions)• The right to correct inaccurate personal information• The right to opt out of the sale or sharing of your personal information• The right to non-discrimination for exercising your privacy rights

To submit a California privacy rights request, contact us at [info@route66solar.com] or [PHONE NUMBER]. We will respond within 45 days as required by law.

12. NEVADA PRIVACY RIGHTS

Nevada residents may opt out of the sale of certain covered information by contacting us at [ info@route66solar.com].

13. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. We will post the revised Policy on our Site with an updated effective date. Your continued use of the Site or submission of information after such changes constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.

14. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Route 66 Solar

1 W Old State Capitol Plaza

Suite 500

Springfield, IL 62701

Phone:217-652-6533

Email: info@route66solar.com

Website: www.route66solar.com